This Privacy Policy outlines how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect personal information that is necessary for the delivery of our services, including (but not limited to) name, contact details, billing information, and interactions with our services. Information may be collected directly from individuals or through their use of our website, applications, or communications with us.
2. Use of Personal Information
Personal information is used for purposes including:
- Providing and managing access to products or services
- Communicating with users regarding inquiries, support, or updates
- Processing payments and fulfilling orders
- Improving our services and user experience
- Complying with legal obligations
3. Disclosure of Personal Information
We may disclose personal information to third parties in the following circumstances:
- Service providers engaged to assist with operations (e.g., IT support, payment processors)
- Regulatory or legal authorities as required by law
- With consent, or as otherwise permitted under the Privacy Act
4. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial safeguards.
5. Access and Correction
Individuals have the right to request access to their personal information and to request corrections if it is inaccurate, out-of-date, or incomplete. Requests can be made by contacting us using the details provided on our website.
6. Use of Cookies and Tracking Technologies
Our digital services may use cookies and similar technologies to enhance user experience and for analytics. Users can choose to disable cookies through their browser settings, although some features of the service may not function optimally.
7. Overseas Disclosure
Personal information may be disclosed to recipients located outside Australia. We take reasonable steps to ensure that such recipients do not breach the APPs in relation to personal information.
8. Complaints
If you have concerns about how your personal information has been handled, you may contact us using the details provided on our website. We will investigate and respond to complaints in accordance with the Privacy Act. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).